Why Libra OnDemand
Libra OnDemand is simple and intuitive to use. It requires zero training to get started. A new employee will be proficient with the application in a matter of hours with no training. Built-in workflow rules and procedures will ensure that your hotel's standards of service are maintained, controlled and enforced. This also means that employees make less mistakes and are more productive.
Full information about guests, contacts and accounts is available with just a mouseclick. Email automation, call logging, scheduling of appointments and shared calendars make Libra OnDemand an indispensible tool for every user. In fact, it is much quicker and easier to send an email or schedule a call in Libra OnDemand than through your regular office application. And since it's so easy to use, people actually use it, which makes the system all the more valuable.
Libra OnDemand offers unrivaled customization capabilities. Users no longer need to rely on IT support to make changes in reports, forms or screen designs. This ensures the best fit for the highly diverse requirements of different hospitality organizations depending on their type, size and geographical location.
Every aspect of Libra OnDemand can be customized directly by the business user in minutes, without programming, with a simple point-and-click user interface. On-the-fly customization options available to users include the ability to create new fields and screen layouts, modify picklists, define mandatory and optional fields, change workflow rules, create custom reports and perform data export.
Libra OnDemand puts all relevant information in the hands of your sales, marketing and guest relations teams, providing them tools to be effective in their day to day operations.
All guest profile data is immediately available, including reservations history, projection, forecast revenue, preferences and special requests. The system facilitates communication between users to provide superior service.
By integrating with your hotel’s property management and point of sale systems, Libra OnDemand helps streamline processes, implement more sales-focused practices and create a productive working environment.
The end result is happy employees, satisfied customers and hospitality businesses that succeed!
Libra OnDemand is built on Force.com, a Software-as-a-Service (SaaS) platform that currently powers over 41,000 customers and more than 150 million transactions every day. It is used by organizations with one user to over 30,000 users, all with record speed and capacity.
With Libra OnDemand, you can easily scale up or down as your business requirements change. From single hotels with as few as 20 rooms to large multi-national hotel chains, you can be sure that you will receive uncompromised performance from your Libra OnDemand application.
Due to our choice of technology partner, Salesforce.com, Libra OnDemand offers enterprise-class security confirmed by independent system audits.
Using the latest firewall protection, intrusion detection systems, SSL encryption, and proprietary security products, Libra OnDemand, powered by Salesforce.com, gives you the peace of mind that only a world-class security infrastructure can provide.
Salesforce.com has completed the SysTrust audit, the recognized standard for system security, and SysTrust SAS 70 Type II, an attestation for internal corporate controls.
For more information about security for Salesforce.com products, download the white paper, "The Seven Standards of Service Delivery."
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